SHIPPING

Shipping Fees

Shipping fees are calculated based on the package’s size, weight and destination, as well as the selected service. They are displayed at checkout before you confirm your purchase. Rates may change for future orders.

Shipping Address

Your order will be delivered to the address provided at checkout. Please ensure your information is complete and accurate. To correct an address, contact us before shipment at info@dynamicfitnesscenter.ca.

Any change must be confirmed by our team to take effect.

Order Processing and Shipping

Please allow 1 to 3 business days for your order to be prepared. Processing may take longer during promotions, holidays or busy periods. Transit times are in addition to processing times and vary depending on the destination and carrier.

Receiving Your Package

Depending on the service used, packages may be delivered without a signature and left at the provided address while you are away. Monitor your tracking information and retrieve your package promptly after delivery.

An Issue with Your Delivery?

If your package arrives damaged, appears to be lost or is marked as delivered but has not been received, contact us promptly with your order number.

If there is damage, keep the packaging and take photos of the products and package.

Our team will assist you with inquiries and follow-up with the carrier to find an appropriate solution. This policy does not limit your rights under applicable laws.